This is what prevents you from simply copying the activation file and why file system repair utilities can destroy the file. These copy protection systems typically work by doing things with the hard drive that are outside of the drive spec. If it allows you to transfer it, you might lose your software key. This can also be done on the Rockwell website, but it's usually better to have a person to talk to on the phone. They can give you a 'reset code' which should take care of your problems. Navigate the phone system menu for 'activation issues' (that's 3-2-1 at the time of this writing). Then phone Rockwell Technical Support at 44. Assuming that yours are 'legal' copies of the software, have your 'master disks' physically on hand and a computer with a floppy drive fired-up and ready to go (not necessarily the computer that you'll be using for the RSLogix software). (Generally, that would be on the logical hard disk upon which you have installed the product.) Hope this helps! If you find the activation on the wrong hard disk, use A: EVMOVE(W) on the right Master Disk to move it back to the Master Disk and then to where you want it. If an activation is on the wrong Master Disk, use A: EVMOVE (or A: EVMOVEW) on that disk to move it where you want it. If you used other Master Disks, you'll have to do this for each of them. Browse A:, then C:, then any other logical disks visible on each local computer, and find where each activation resides today. The reset utility starts by doing an inventory of all activations, moveable and otherwise, on the local computer.
The special section at Rockwell Software's Technical Response Center (44, press 3, press 2, press 1) can help with this quickly, but here's something to try: Put your Master Disk in each computer you have touched during this adventure and run the application A: RESET (or A: RESETW on newer Master Disks). Rather than try to unwind what happened, I recommend that you figure out where your activations actually are right now.
Anybody have ANY ideas? Adam- For several reasons, the sequence of events you describe can't actually have happened exactly as you recall them. I have tried several different things including moving the old activation back to the C drive and installing the rslogix onto another computer and trying to move the new activation over, but it's completely gone at this point. Yes, just leave the activation on the master disk, when you start RSLogix, it will read the activation off of the floppy drive. Now, I can't move the activation ANYWHERE. When I moved the activation it somehow put the activation of the rslogix 5 onto the masterdisk of the new rslogix 500. I installed rslogix 500 on a computer that originally had rslogix 5.
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